Legal

Terms of Use

Last updated: 17 June 2026 · MagicWorks IT Solutions Pvt. Ltd.

1. Acceptance of these terms

These Terms of Use (“Terms”) govern your access to and use of https://magicworksitsolutions.com (the “Website”), operated by MagicWorks IT Solutions Pvt. Ltd. (“MagicWorks”, “we”, “us”, or “our”). By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy, and our Disclaimer. If you do not agree, please do not use the Website.

These Terms constitute an electronic record under the Information Technology Act, 2000, and do not require any physical or digital signature.

2. Eligibility

By using the Website, you confirm that you are competent to enter into a contract under the Indian Contract Act, 1872, and are at least eighteen years of age. If you use the Website on behalf of an organisation, you confirm that you are authorised to bind that organisation to these Terms.

3. About the Website and our services

The Website provides information about MagicWorks and its services, including digital marketing, web development, and AI and platform consultation, along with resources such as articles and downloadable playbooks. The Website is informational. Nothing on it constitutes a binding offer. Any engagement for services will be governed by a separate written agreement, proposal, or statement of work agreed between you and MagicWorks, which will prevail over these Terms in respect of that engagement.

4. Licence to use the Website

We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your own lawful, personal, or internal business purposes, subject to these Terms. All rights not expressly granted are reserved.

5. Acceptable use

You agree not to:

  • Use the Website in any way that breaches applicable law or these Terms.
  • Copy, reproduce, republish, distribute, or commercially exploit Website content except as expressly permitted.
  • Attempt to gain unauthorised access to, interfere with, or disrupt the Website, its servers, or connected systems.
  • Introduce viruses, malware, or other harmful code, or use automated means such as scrapers or bots without our consent.
  • Upload or transmit any content that is unlawful, defamatory, infringing, obscene, misleading, or otherwise objectionable, or that violates the rights of others.
  • Misrepresent your identity or affiliation, or harvest personal data of others.

We may suspend or terminate your access if we reasonably believe you have breached these Terms.

6. Intellectual property

All content on the Website, including text, graphics, logos, the “MagicWorks” name and marks, design, layout, software, and downloadable resources, is owned by or licensed to MagicWorks and is protected by the Copyright Act, 1957, the Trade Marks Act, 1999, and other applicable laws. You may not use, reproduce, or create derivative works from this content without our prior written permission, except that you may download and use resources we make available for their intended purpose. The names and marks of our associated brands and of third parties remain the property of their respective owners.

7. Your submissions

When you submit an enquiry, application, or other content through the Website, you confirm that you are entitled to provide it and that it is accurate and not unlawful. You grant us a licence to use that content for the purpose for which it was provided and as described in our Privacy Policy. Do not submit confidential information through the Website unless requested.

8. Third-party links and associated brands

The Website may link to third-party websites and to our associated brands, including MagicFlow AI, Magic Pipeline, and MagicWorks Host. These are provided for convenience. We do not control and are not responsible for the content, products, or practices of third-party websites, and a link does not imply endorsement. Associated brands may be operated as separate entities and under their own terms and policies.

9. Disclaimers

The Website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including as to accuracy, completeness, fitness for a particular purpose, and uninterrupted availability. We do not guarantee any particular result or outcome from the use of the Website or our content. Please also read our Disclaimer.

10. Limitation of liability

To the fullest extent permitted by applicable law, MagicWorks and its directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of, or inability to use, the Website or its content. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

11. Indemnity

You agree to indemnify and hold harmless MagicWorks and its directors, employees, and agents from any claims, losses, liabilities, and expenses arising out of your breach of these Terms or your misuse of the Website.

12. Fees and payments

Where you engage MagicWorks for paid services, the applicable fees, taxes (including Goods and Services Tax), payment terms, and refund or cancellation terms will be set out in the relevant written agreement, proposal, or invoice.

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we handle personal data.

14. Suspension and termination

We may modify, suspend, or discontinue all or part of the Website at any time, and may restrict or terminate your access, without notice where reasonable, including for breach of these Terms.

15. Force majeure

We will not be liable for any failure or delay caused by events beyond our reasonable control, including acts of God, internet or power failures, government action, or other force majeure events.

16. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to Section 17, the courts at Pune, Maharashtra, India, will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Website.

17. Dispute resolution

The parties will first attempt to resolve any dispute amicably. If unresolved within 60 days, the dispute will be referred to arbitration by a sole arbitrator under the Arbitration and Conciliation Act, 1996, seated at Pune, conducted in English. This Section does not prevent us from seeking urgent interim relief from a court.

18. General

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce any right is not a waiver of it. These Terms, together with the Privacy Policy, Cookie Policy, and Disclaimer, and any applicable service agreement, constitute the entire agreement between you and us regarding the Website.

19. Changes to these Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date, and will apply to your continued use of the Website.

20. Grievance redressal and contact

For any questions or complaints regarding the Website or these Terms, including content-related grievances under the applicable Information Technology rules, please contact:

Grievance Officer

Name: Sudhir Dilip Dixit

Organisation: MagicWorks IT Solutions Pvt. Ltd.

Address: 201, Vasant Bahawa, Survey No. 20, Near La Valle Casa, Bavdhan, Pune, Maharashtra, India

Email:info@magicworksitsolutions.com

Phone:+91 8806430505

MagicWorks IT Solutions Pvt. Ltd.

201, Vasant Bahawa, Survey No. 20, Near La Valle Casa, Bavdhan, Pune, Maharashtra, India

CIN: U72200PN2012PTC144846  ·  GSTIN: 27AAICM2623C1ZT